Shared services centers are an effective cost-saving tool for internal operational tasks. Companies across the globe use shared services centers to provide customer service, contracted services and sales as well as administrative functions like accounting, procurement, HR and IT.
The shared services concept is based on an approach of isolating similar financial and service processes from multiple business units and consolidating them in an economically and/or legally independent entity known as a “Shared Services Center” (SSC).
The decision of national and international companies to locate their SSCs in Berlin proves that the German capital offers excellent conditions.
„Berlin has prevailed against contestants such as Barcelona and Istanbul in the location competition for the new Business Service Center for Human Resources of the E.ON SE. It was decisive for us that the new location would attract and bind highly qualified professionals. Berlin convinced us in the European comparison because the city is functioning as a hub between our international locations. Here we found a modern location in a central location for our almost 300 employees. We have received all possible support by Berlin’s politics and Berlin’s business promotion in the siting process.“
Facts and figures for the 200 highest grossing companies in Berlin:
- 355,000 employees
- Approx. 70 billion euros turnover
- Approx. 48,000 employees work in Shared Service Centers (SSCs) or perform SSC-like tasks within the company.
Shared services centers in Berlin (selection)
- BASF: European Service Center for Finance & Accounting and HR;
- Corning Cable Systems: Sales and Customer Service for the UK and Germany, Austria and Switzerland;
- Opodo / TRX: Order-processing and accounting for German-language markets;
- Parexel: European Finance SSC;
- Schindler Elevators: Payroll accounting, accounting, data processing systems, marketing, customer service
- Coca-Cola: HR, IT
- E.ON SE: Human Resource
- Axel Springer: Payroll accounting, accounting