Information for German citizens

Registering with the registration office

Service description
The resident registration in Berlin is carried out at the registration offices of the boroughs. The registration period after moving in is usually 14 days. This requires a proof of identity, an application form and a civil status certificate (e.g. marriage certificate, birth certificate). Appointments with the appropriate authority can be made by phone or online. The application form is available for download.

Service provider
Registration offices of the boroughs

Registering an apartment (in German only)
(Working hours, appointments, application form)

Useful links
Information system of the registration offices of Berlin’s boroughs
(in German only)

Electronic tax card

Service description
In 2013, the tax card has been replaced by the electronic income tax deduction system (ELStAM). The tax authorities of the boroughs are responsible for ELStAM. This electronic tax card stores data for tax deduction of the employee such as tax class, number of child tax credits, tax exemption or church tax deduction feature. When commencing an employment, the employer requires from the employee merely his date of birth, the tax ID number as well as the information whether this is the main job or a side job.

Every employee can retrieve his personal ELStAM information on the ElsterOnline portal. For the free registration, you need the tax ID number.

If a tax ID number is not available anymore, it can be requested at the Federal Central Tax Office (BZSt). A separate contact form is available for this purpose.

Furthermore, your tax authority is the point of contact for your personal information stored in ELStAM.

Service provider
Tax authorities of the boroughs, BZSt

Tax authorities in the boroughs (in German only)
Federal Central Tax Office

Useful links
Electronic income tax deduction system (Information, application forms, in German only)
FAQ on the elektronic tax card (in German only)
BZSt - overview of the tax ID number

Registering with gas and electricity suppliers

Electricity suppliers in Berlin
price check for electricity suppliers in Berlin (in German only)
rates by the electricity supplier Vattenfall (in German only)

Gas suppliers in Berlin
The general rate in Berlin is GASAG-Komfort by the gas supplier GASAG Berliner Gaswerke AG. The general rate is the rate paid automatically by all those who never changed their gas supplier before.
price check for gas suppliers in Berlin (in German only)
informs on the gas supply in Berlin (in German only)

Public and transport services - sustainability for Berlin

Service description
The Berliner Wasserbetriebe ensures the potable water supply for 3.5 million Berliners and treat sewage using state-of-the-art and innovative technologies.

The Berliner Stadtreinigung (BSR) is a municipal company in Berlin. Its task is to dispose of waste safely, efficiently and sustainably and to maintain a clean streetscape. Thus, BSR is responsible for a piece of life quality in Berlin. The high efficiency of the around 5,300 employees is acknowledged nationwide. Among all comparable major cities, Berlin charges the lowest fees.

The density and quality of Berlin’s public transportation network are on an internationally high level and even rank among the best due to the all-night subway service.

Service providers:
Berliner Wasserbetriebe, Berliner Stadtreinigung (BSR), Berliner Verkehrsbetriebe (BVG)

Application for child benefit

Service description
Child benefit is granted to all children till the age of 18 – in some cases even longer. This pertains to children with a disability, young people till 25 who are in professional training or unemployed children till 21.

The applications for child benefit are accepted by the responsible institution (Familienkasse) at the Employment Agency. Usually, it is the Familienkasse of the borough you live in. In case your place of residence is abroad and you are employed in Germany, it is the Familienkasse of the borough where the accounting department of your employer is located.

The application for child benefit has to be submitted to the responsible Familienkasse of the Employment Agency in written form and signed. The Familienkasse provides specific formsfor the application. These have to be transferred to the Familienkasse in written form and signed. Please refer to the application form for information on required documents that have to be enclosed. In case more documents are required, you will be informed by the Familienkasse. The application can also be filed by an attorney with the enclosed written power of attorney.  

Service provider
Familienkasse of the Employment Agency

Service center for all questions related to child benefits:
0800 / 4 5555 30 (toll-free number throughout Germany)

Familienkasse Berlin Mitte
For the residential districts: Mitte, Kreuzberg-Friedrichshain, Lichtenberg-Hohenschönhausen, Tiergarten, Wedding, Marzahn - Hellersdorf
Charlottenstr. 90
10969 Berlin
more information

Familienkasse Berlin Nord
For the residential districts: Charlottenburg-Wilmersdorf, Spandau, Reinickendorf, Pankow (Prenzlauer Berg, Weißensee)
Storkower Straße 120
10407 Berlin
more information

Familienkasse Berlin Süd
For the residential districts: Neukölln, Tempelhof-Schöneberg, Steglitz-Zehlendorf, Treptow-Köpenick
Sonnenallee 282
12057 Berlin
more information

Useful links
What has to be considered when applying for child benefit? (in German only)
Overview of key regulations
Child benefit forms (in German only)
Familienkasse in Berlin (in German only)
FAQ child benefits (in German only)
Child benefit for foreigners (in German only)
Entitlement to child benefit for foreigners (in German only)

Registering for kindergarten and child care opportunities

Service description: registration for a daycare center
The first step to daycare is applying for a daycare voucher at the Jugendamt (youth office) in your borough. The voucher includes information on the type and extent of the entitlement and can be redeemed in various types of daycare centers. The voucher can be applied for earliest nine months and latest two months before the start of care.

Service description: child care opportunities
Children with a legal entitlement or a recognized need for care are guaranteed a space in a daycare facility. In Berlin, children under the age of three also have access to daycare outside the home if their parents can demonstrate a need for it. Over 90 percent of all daycare offerings include the lunch hour. Parents who work outside the opening hours of daycare and after-school facilities can apply for supplemental child care.

Daycare centers imply nurseries (for children between eight weeks and three years of age) and kindergartens (for children over the age of three until they enter school). Supplemental child care is performed by male or female daycare providers. This type of care is mainly intended for children under three years of age.

Service provider
Jugendamt in the borough of residence

infopunkt - information provided by the Senate for Education, Youth and Family
Marion Meemken
+49 30 90227-5000

infopunkt - personal consulting via phone or e-mail (in German only)

Useful links
Service portal Berlin - applying for a daycare voucher (in German only)
Service portal Berlin - family services (in German only)
Multilingual daycare centers
BerlinFinder – child care (in German only)

Our outline maps will help you find the right daycare center near you:
Outline map kindergartens

School enrollment

Service description
Children are generally obliged to attend school when they turn six and have to be enrolled in the nearest public elementary school. The enrollments take place from late October till early November. The exact time frame is announced in the media. At this time, parents have to enroll their children in the elementary school in the catchment area. This requires the ID cards or passports of the parents as well as the birth certificate of the child.

In case parents wish to enroll their child in a different school or a private school, they still have to file the application with the school in the catchment area first. Additionally, they have to file a motivated application for a school change in writing which illustrates why the child is supposed to attend a different school.

In case parents require a different form of schooling than the one offered in the catchment area school such as a day or half-day school, the child will be admitted in a school within the borough which offers the desired form of schooling. In a half-day school, the children can go to an after school center after class. Bound day schools offer additional care after 4 p.m. The after school center and the additional care are fee-based. Parents who need extra care can apply for it together with the enrollment in the elementary school.  

After enrolling, the children are examined by the school doctor on behalf of the Child and Youth Health Services. The parents usually get the appointment right when enrolling the child in the school.

The school places are assigned by the school board of the borough. In case an application for supplementary promotion and care has been filed, the youth office of the borough decides whether the care need is substantiated.

infopunkt - information provided by the Senate for Education, Youth and Family
Marion Meemken
+49 30 90227-5000

infopunkt - personal consulting via phone or e-mail (in German only)

Useful links
Enrollment of first graders - information provided by the Senate Department (in German only)
School enrollment forms, support application (in German only)

Our outline maps will help you find the right school or daycare center near you:
Outline map kindergartens
Outline map schools

Assistance for finding a new house or apartment

Service description
You are new in Berlin and ask yourself: How can I find an apartment? Who are the large portfolio holders? Where are the new apartments being built? Here you will get information on Berlin’s real estate market, e.g. the annual Housing Market Report by the Investitionsbank Berlin, the Housing Cost Atlas, tips on possible search options, contact details of providers and portfolio holders as well as the Berlin rent index.

Contact and useful links

Real estate search portals

Portfolio holders housing
Municipal housing authority (in German only)
Housing associations (in German only)
Deutsche Wohnen AG (in German only)

Overview of newly built objects and development projects
neubau kompass Berlin (in German only)

Additional information
Housing Market Report of the Investitionsbank Berlin
Housing Market report CBRE
Berlin rent index (in German only)

Assistance for accompanying domestic partners

Service description
Berlin’s labor market is very diverse. It is characterized by many small employers and several global players such as BMW, BASF, Siemens or MAN.

Berlin Partner provides its network in Berlin. This includes information on Berlin’s labor market which is presented on the Talent Portal. The overviews are intended to give orientation on possible employers in the city and the most promising ways to search for a job.

The key element of the Talent Portal is the Job portal. It provides an overview of vacancies in Berlin. Applicants can register and upload their CV. Berlin’s companies with access to the job portal can use the pool for recruitment activities.

In addition, Berlin Partner can refer to specialized recruiters who maintain a network with Berlin’s companies.

The Federal Agency of Employment provides its employment services, particularly with regards to health insurance issues (e.g. in case of voluntary termination) and qualification opportunities.

Berlin Partner also cooperates with Dual Career Services of Berlin’s institutions of higher education in order to be able to use support programs.

Service provider
Dual Career Service Berlin, Federal Agency of Employment, Berlin Partner for Business and Technology

David Kremers
Project Manager Talent Services
Berlin Partner for Business and Technology
Fasanenstraße 85 | 10623 Berlin
+49 30 46302-353

Bundesagentur für Arbeit | Regionaldirektion Berlin-Brandenburg
Friedrichstr. 34 | 10969 Berlin
Postal adress:
Bundesagentur für Arbeit
Regionaldirektion Berlin-Brandenburg | 10958 Berlin
+49 0800 4 5555 00

Mona Fischer
Dual Career Service
Technische Universität Berlin
Room H 1111A
Straße des 17. Juni 135 | 10623 Berlin
+49 30 314-27311 | Fax: +49 30 314-26913
Office hours: Monday-Thursday

Useful links (in German only)

First information package for new Berliners - Starter Kit

Service description
The Starter Kit is the haptic version of this online offer. The information from the website is summarized in postcards or handouts either packed in a letter or a branded felt bag. A welcome greeting by Berlin’s Mayor is also included.

Additionally, there is information related to life in Berlin. This includes tourist information (street maps etc.), sector brochures or a current issue of the magazine New in Berlin and Potsdam.

Service provider
The Starter Kits can be ordered from Berlin Partner’s human resources divisions:

Tania Vogel
Berlin Partner for Business and Technology
Fasanenstr. 85 | 10623 Berlin
+49 30 46302-107

Useful links

Relocation coordination

Service description
It is difficult to find the right provider for the relocation to Berlin. Therefore, professional help sure is advantageous. On the website, you will find a relocation guide with valuable information and tips:
Relocation guide (in German only)

Relocation Services
New in Berlin and Potsdam

Care of relatives

Service description
Whether it is care by family members or professional nursing services, the organization of care takes a lot of time. The people concerned and their relatives have many questions, information has to be gathered, applications have to be filed and nursing services or homes have to be visited. According to the Home Care Leave Act, employees with an acute care situation in the family have the opportunity to take a ten day unpaid leave to arrange the care of close relatives.

Assistance through information and consulting is just as important as a range of appropriate nursing services. There are numerous consulting and supporting services for nursing personnel and care recipients in Berlin. Around 30 nursing stations spread out over Berlin’s boroughs give advice on all issues related to care and aging. Furthermore, every borough has a contact point PflegeEngagement which provides support by self-help programs and voluntary work. In addition, the Care Portal of the state of Berlin gives a good overview of Berlin’s infrastructure. The consulting organization KOBRA informs about legal conditions and opportunities of parental leave and care period and provides free consulting for employees of small companies on reconciliation of work and care of relatives.

On the basis of the principles “outpatient before inpatient” and “rehabilitation before nursing”, the state of Berlin supports initiatives for people who are in particular need for care due to their age, a physical, mental or emotional illness or disability. A wide range of services by care and welfare organizations and providers guarantees a well-developed care infrastructure.

Nursing stations Berlin
funded by the state of Berlin and the nursing care and health insurances in Berlin
0800-59 500 59 (toll-free service number)
Nursing stations Berlin (in German only)
Current locations (in German only)
Consulting on services of the nursing care insurance and social law issues

Useful links
Care Portal of the state of Berlin (in German only)
Information related to care and services in Berlin

Care support in Berlin (in German only)
Support and care programs related to domestic care

Care for people in need (in German only)
Consulting for care workers who have reached the limits of their capacity

Portal Hilfelotse Berlin (in German only)
Search for healthcare and social services in Berlin

KOBRA (in German only)
Employment during care

Your contact

Burkhard Volbracht

Burkhard Volbracht

Head of Unit
Talent Services |
International Services
Beratung im Showroom des Business Location Centers

Service Packages

We advise you in creating tailored concepts for subsidies, lend support with other economic development assistance and help you search for centrally-located real estate and qualified personnel.

Service Packages

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