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Shared services centers are an effective cost-saving tool for internal operational tasks. Companies across the globe use shared services centers to provide customer service, contracted services and sales as well as administrative functions like accounting, HR and IT.

The shared services concept is based on an approach of isolating similar financial and service processes from multiple business units and consolidating them in an economically and/or legally independent entity known as a “Shared Services Center” (SSC).

Shared services centers require a cost-effective location that is attractive to highly qualified employees, offers excellent and comprehensive infrastructure and is easy to reach by various modes of transportation.

Nearly 75 percent of major German companies already operate one or more shared services centers.

The fact that a number of national and international companies have decided to locate their SSC's in Berlin proves that Germany's capital fulfills these criteria in an outstanding manner.

Why Berlin?

Dr. Dirk Lippold, Managing Director of Capgemini Deutschland GmbH, Berlin

As a consulting company, we help many of our customers plan and implement shared services centers. We follow the same advice we give our customers. Capgemini operates shared services centers in Berlin for various legal units of the group in Germany and even for some units in other parts of Europe. Finance & accounting and procurement are just a couple of the services provided centrally in Berlin."

Dr. Dirk Lippold, Managing Director of Capgemini Deutschland GmbH, Berlin

Shared Services Centers in Berlin (selection)

  • BASF: European Service Center for Finance & Accounting and HR;
  • Corning Cable Systems: Sales and Customer Service for the UK and Germany, Austria and Switzerland;
  • Opodo / TRX: Order-processing and accounting for German-language markets;
  • Parexel: European Finance SSC;
  • Schindler Elevators: Payroll accounting,accounting, data processing systems, marketing, customer service

Your Contact Person

Justina Siegmund-Born
Justina Siegmund-Born
Head of Business Unit
Service Industries
Tel.: +49 30 39980-223

Reports

Foreign Language Competencies in Berlin - 2010 Report
http://www.businesslocationcenter.de/imperia/md/content/blc/dienstleistungen/fremdsprachenkompetenz_2010_en.pdf
URL: http://www.businesslocationcenter.de/en/B/ii/6/seite0.jsp